Please read these terms carefully before using our website and services.
Jeweluksh Jewels Private Limited ("Jeweluksh") jewellery is available for purchase through our mobile responsive e-commerce enabled website, www.jeweluksh.com (our "Website" or "Site").
While Jeweluksh invites everyone to admire the lovely jewellery, purchases of our jewellery may only be made by those individuals who are qualified to enter into a contract as per the Indian Contract Act, 1872.
When you use our Website, you are representing to us that:
All information, content and material contained in the Website belong to Jeweluksh Jewels Private Limited (the legal owner of the brand "Jeweluksh™"), and is its copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to Jeweluksh Jewels Private Limited.
No information, content or material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without Jeweluksh's express written permission.
In order to purchase our products, you may need to register on our Website, and create a "Member" account. Your account gives you access to our products and functionality that we may establish and maintain from time to time, and at our sole discretion.
By completing the registration process you are warranting to us that:
We may not own any of the jewellery and other products listed on the Website. In such cases, we only order the products listed on the Website from third party traders and merchants, after the order is confirmed by you and it will be delivered to you.
In the event the chosen jewellery is/are not available at that point of time, we will call you and suggest an alternative jewellery. If you decide not to choose any alternative jewellery we shall refund you the amounts paid to us, if any for the specified order.
Diamond/gemstone prices vary from one category to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the jewellery and other factors have an impact on the price of the diamond/gemstone.
All pricing information available on the Website must be used as a general guideline for diamond and gemstone prices. The prices and availability on the Website are subject to change without notice.
The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at +91 6361617474 or at info@jeweluksh.co.
In no event shall Jeweluksh, its officers, directors, employees, partners or agents be liable to you or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Jeweluksh has been advised of the possibility of such damages.
The Website all your transactions, and our relationship shall be governed by the laws of India, without regard to conflict of law principles.
You agree that all claims, differences and disputes which we may have shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai.
Customer centricity is our topmost priority and hence we believe in providing the best service and experience to all our Consumers. If you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@jeweluksh.co.
Our customer care team will address your concern or query within 7 business days from receipt of your queries or concern. In case you are not satisfied with the solution provided by our customer care helpdesk, you may raise your concern to our "Grievance Officer".
The Grievance Officer will undertake best endeavours to redress the grievances of the customer expeditiously but in any case, grievances will be addressed within 30 days from the date of receipt of the complaint.
Jeweluksh Jewels Private Limited
GE 6051, Bharat Diamond Bourse, Block G,
BKC, Bandra East, Mumbai - 400051.
Phone: +91 6361617474
Email: info@jeweluksh.co